11/23/2015 01:15 PM
07/20/2016 02:27 PM
Definition of a MID Server from SN:
“The Management, Instrumentation, and Discovery (MID) Server is a Java application that runs as a Windows service or UNIX daemon. The MID Server facilitates communication and movement of data between the ServiceNow platform and external applications, data sources, and services.”
07/26/2016 10:37 AM
To login to the Production MID Server and do troubleshooting / recovery, a user needs all of the following:
1. A FERMI domain "regular" user account (not a "services" account e.x. user1 (FERMI))
2. An RSA token (hardware or software) linked to the account in 1 above
10/27/2016 08:42 AM
PC Refresh Internals -- Overview: ================================= Goal: Provide recommendations for computer replacements when they reach end-of-life, as well as operational reports grouped together by "normalized hardware" or "normalized OS" ...
06/14/2017 11:15 AM
This document describes what each instance is to be used for, and outlines the cloning procedure.
05/16/2017 03:06 PM
Written by James Naphen an Independent ServiceNow Consultant and SME. This article has a lot of good links and a base strategy for those starting to learn ServiceNow