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Ron Rechenmacher, 11/16/2017 03:03 PM

LArIAT shift: +1 9293 LARIAT (= +1 929 352 7428)
ROC West x5413
MCenter Control Room (MC-CR) x3726 or x8871
Internationally: prefix +1 630 840 to the above

Shifter Stuff

Link summary ( quick start )

Important knowledge

Obsolete links

Troubleshooting

Any time day or night, please call experts if you are in need of help and the answer is not provided below.

VNC Shared Desktop

Mouse clicks not working. Keyboard remapped. Arrow keys type numbers.

Try this first

Press the modifier keys one by one (Alt/Option, "Windows", Control or "Apple"/command, Alt/Option, Control) and see if this solves the problem. This has been suggested as a solution by various online forums, for when the keyboard is acting like a modifier key is stuck in VNC.

Try this second

Kill synoptic, restart it.

Procedure:
  • Open a new terminal window on lariat-cr-02 (or log in remotely).
  • Find the process ID's to kill by issuing the command 
    ps aux | grep javaws
  • The integer after lariat is the process ID. For example:
    [lariat@lariat-cr-02 ~]$ ps aux | grep javaws
lariat    1319 19.3 12.2 4049912 471044 pts/1  Sl   Jul15 777:36 /home/lariat/jdk1.8.0_91/jre/bin/java -classpath /home/lariat/jdk1.8.0_91/jre/lib/deploy.jar -Djava.security.policy=file:/home/lariat/jdk1.8.0_91/jre/lib/security/javaws.policy -DtrustProxy=true -Xverify:remote -Djnlpx.home=/home/lariat/jdk1.8.0_91/jre/bin -Djava.security.manager -Djnlpx.origFilenameArg=/home/lariat/acnet/LArIAT_mainmenu -Djnlpx.remove=true -Dsun.awt.warmup=true -Xbootclasspath/a:/home/lariat/jdk1.8.0_91/jre/lib/javaws.jar:/home/lariat/jdk1.8.0_91/jre/lib/deploy.jar:/home/lariat/jdk1.8.0_91/jre/lib/plugin.jar -Xincgc -Djavaws.gov.fnal.controls.kerberos.enable=true -Dsun.java2d.noddraw=true -Xms32m -Xmx256m -Djnlpx.heapsize=32m,256m -Djnlpx.splashport=38857 -Djnlpx.jvm=/home/lariat/jdk1.8.0_91/jre/bin/java -Djnlpx.vmargs=LVhpbmNnYwAtRGphdmF3cy5nb3YuZm5hbC5jb250cm9scy5rZXJiZXJvcy5lbmFibGU9dHJ1ZQAtRHN1bi5qYXZhMmQubm9kZHJhdz10cnVlAA== com.sun.javaws.Main /tmp/javawO3BJLo
lariat    9599  4.0 12.5 4048312 482184 pts/1  Sl   Jul14 243:28 /home/lariat/jdk1.8.0_91/jre/bin/java -classpath /home/lariat/jdk1.8.0_91/jre/lib/deploy.jar -Djava.security.policy=file:/home/lariat/jdk1.8.0_91/jre/lib/security/javaws.policy -DtrustProxy=true -Xverify:remote -Djnlpx.home=/home/lariat/jdk1.8.0_91/jre/bin -Djava.security.manager -Djnlpx.origFilenameArg=/home/lariat/acnet/LArIAT_mainmenu -Djnlpx.remove=true -Dsun.awt.warmup=true -Xbootclasspath/a:/home/lariat/jdk1.8.0_91/jre/lib/javaws.jar:/home/lariat/jdk1.8.0_91/jre/lib/deploy.jar:/home/lariat/jdk1.8.0_91/jre/lib/plugin.jar -Xincgc -Djavaws.gov.fnal.controls.kerberos.enable=true -Dsun.java2d.noddraw=true -Xms32m -Xmx256m -Djnlpx.heapsize=32m,256m -Djnlpx.splashport=52805 -Djnlpx.jvm=/home/lariat/jdk1.8.0_91/jre/bin/java -Djnlpx.vmargs=LVhpbmNnYwAtRGphdmF3cy5nb3YuZm5hbC5jb250cm9scy5rZXJiZXJvcy5lbmFibGU9dHJ1ZQAtRHN1bi5qYXZhMmQubm9kZHJhdz10cnVlAA== com.sun.javaws.Main /tmp/javawBDjN44
lariat   13226  0.0  0.0 103312   868 pts/3    S+   10:53   0:00 grep javaws
lariat   22629  9.9  7.7 4044088 298244 pts/1  Sl   Jul17  91:52 /home/lariat/jdk1.8.0_91/jre/bin/java -classpath /home/lariat/jdk1.8.0_91/jre/lib/deploy.jar -Djava.security.policy=file:/home/lariat/jdk1.8.0_91/jre/lib/security/javaws.policy -DtrustProxy=true -Xverify:remote -Djnlpx.home=/home/lariat/jdk1.8.0_91/jre/bin -Djava.security.manager -Djnlpx.origFilenameArg=/home/lariat/acnet/LArIAT_mainmenu -Djnlpx.remove=true -Dsun.awt.warmup=true -Xbootclasspath/a:/home/lariat/jdk1.8.0_91/jre/lib/javaws.jar:/home/lariat/jdk1.8.0_91/jre/lib/deploy.jar:/home/lariat/jdk1.8.0_91/jre/lib/plugin.jar -Xincgc -Djavaws.gov.fnal.controls.kerberos.enable=true -Dsun.java2d.noddraw=true -Xms32m -Xmx256m -Djnlpx.heapsize=32m,256m -Djnlpx.splashport=35726 -Djnlpx.jvm=/home/lariat/jdk1.8.0_91/jre/bin/java -Djnlpx.vmargs=LVhpbmNnYwAtRGphdmF3cy5nb3YuZm5hbC5jb250cm9scy5rZXJiZXJvcy5lbmFibGU9dHJ1ZQAtRHN1bi5qYXZhMmQubm9kZHJhdz10cnVlAA== com.sun.javaws.Main /tmp/javaw8bLkDI
  • Kill all of these processes: (you may ignore the one for your grep) 
    kill -9 1319
kill -9 9599
kill -9 22629
  • Check that your keyboard and mouse function are normal again.
  • Restart DAQ or Event Viewer if needed. THEN re-launch Synoptic.

Try this third

Ask on the hang-out if someone, via VNC, is able to use the keyboard ... sometimes it works.

Try this fourth

Kill VNC. Restart it.

'VNC server closed connection' might mean that the vnc server on lariat-cr-02 is not running.

Log on to lariat-cr-02 and check if the X11 vnc sever is running:

$ ps aux | grep vnc 
lariat 31537 0.0 0.0 103308 860 pts/5 S+ 00:12 0:00 grep vnc

Re-launch it:

[lariat@lariat-cr-02 ~]$ x11vnc -create -localhost -xinerama -display :0 -shared -alwaysshared -many -forever -bg -rfbauth ~/.x11vnc/passwd

Check that it is running now:

[lariat@lariat-cr-02 ~]$ ps aux | grep vnc
lariat 31670 8.4 1.6 194032 61944 ? Ss 00:14 0:10 x11vnc -create -localhost -xinerama -display :0 -shared -many -forever -bg -rfbauth /home/lariat/.x11vnc/passwd
lariat 31753 0.0 0.0 103308 860 pts/5 S+ 00:16 0:00 grep vnc

...and shifter is able to connect (the most important part!)

If nothing else works

Someone has to go to ROC-w and hard reboot the PC...

Trigger and DAQ system

When the DAQ crashes, please post the relevant information to DAQerrors for experts to study.

Common failures:

Communication failure with the front ends.
  • Trying clearing it with 
    lariatReset

    or 
    ./lariat-online/daq/bin/lariatReset

    Wait a few minutes and then try the go 500 command again.
Unable to start a new run: 
lost connection
Permission denied (gssapi-keyex,gssapi-with-mic)
  • Log out of the DAQ machine, and use the command kticket to pick up a fresh kerberos ticket with the special principal that we use for the DAQ: lariat/lariat@lariat-daq00.fnal.gov@FNAL.GOV. Check for this success with klist. Then log back in to the DAQ machine and start a new run.
Dies with 
ERROR: ReadRegisgter ACQUISITION_STATUS CAEN_DGTZ_CommError BoardId 0
  • Wait 2 minutes, then try to start again.
  • Try issuing the command lariatReset 0 1 waiting more then 5 seconds, and trying again.
    This command is appropriate when one sees any type of "CAEN_DGTZ" error. This command will NOT help the persistent ports error.
DAQ fails with 
Found persistent communication port still open
  • Wait 8 minutes for the ports to clear, then try again.
DAQ fails with 
An exception occurred when trying to send a message to ..."
  • Check that the terminal you are running the DAQ from is indeed lariat-daq00 (or a screen within it). Output from klist should show the default principal as "" or similar if running from a screen off lariat-daq00 from the ROC-West station.
Run number fails to increment or has reset to a low number such as 1:
  • Stop the run and then on the DAQ terminal edit /opt/lariat-online/config/runNumber.dat to correct the run number. Start new run after.

Run Status page not updating

  • Try refreshing the page.
  • If the ACNET node has gone down (as in a power loss) may need to re-start the tomcat servlet:
    • ssh tomcat@lariat-wbm.fnal.gov, then kitty. (Yep, "kitty.")
  • If there are messages of lost connection and failed to copy run.xml.new :
    • kill the run (by hitting enter in the DAQ terminal), type the command "kticket" into the DAQ terminal, the start a new run by typing the command "go 500".

LArIAT beam mode not automatically updating Beam / No Beam States

  • Try restarting the script on an ACnet console, page D129
  • Select the Restart Persistent option

  • From list of processes, select LArIAT_beamCheck.acl

  • Confirm by clicking the Restart button

Other failures:

  • If the DAQ is having trouble talking to the crates, try issuing the command lariatReset 0 1 waiting more then 5 seconds, and trying again.
    This command is appropriate when one sees any type of "CAEN_DGTZ" error. This command will NOT help the persistent ports error.
  • No triggers at all If the trigger crate has been power cycled and the V1495 is not emitting triggers: Reset1495

Wire Chambers

Nominal Voltages:
WC1 -2425
WC2 -2400
WC3 -2425
WC4 -2450
  • If the wire chambers HV trips: Wire Chamber voltage instructions to control wire chamber voltages
  • If the wire chambers are acting strangely: Wire Chamber Electronics remote power cycling instructions including mini-DAQ and telnet interface.
  • If the wire chamber system is skipping spill numbers, it may be a high trigger rate (> 30 k per spill). The wire chamber controller may still be reading out the hits from the last spill.

High voltage for the wire chambers, TPC wireplane bias, cryo PMTs

ICathode HV trips off due to LAr level interlock.
Drift HV TPC Cathode Voltage

General Instructions for controls via Synoptic

Also valid for some of the muon range stack paddles (1-8), the halo veto and 1 aerogel PMT.

ONLY IF SYNOPTIC DOESN'T WORK Instructions for controls via ACNET

  • The readback voltage doesn't make any sense, is of the wrong polarity and/or is way above the nominal value, but just for a fraction of time.
    This is most likely just a glitch in the readout, please ignore if it happens once or twice. If it happens too frequently, set voltage to 0, turn off the power supply and report it.
  • The readback voltage doesn't make any sense, is of the wrong polarity and is way above the nominal value, and the value is stable~ish (you might see small fluctuations over time)
    This is a typical symptom of a bad power supply. Try to set it back to 0, turn it off and disconnect the SHV cable. If the readout values remain the same, it confirms there is a hardware problem. Please contact Brian Fellenz for repairs if we don't have a spare for that unit.

FYI, the power supplies have a given voltage rating and cannot physically deliver voltages beyond that range. Also, their polarities cannot be swapped so if you see the wrong sign on the readout ie a positive voltage on a negative power supply or vice versa, then you can be sure the unit is broken or you have a problem somewhere else in the system.
- Bias voltage rating: - 500 V for the shield and induction planes, + 500 V for the collection plane.
- ELT and Hamamatsu PMTs: +2000 V
- Wire chambers: - 5000 V
- All of the other units: -2000 V

  • Something went wrong during a ramp, I need to turn off the supply!
    There is an interlock that prevents you from using the normal fast controls on the power supply when a ramp is on-going. First, stop the ramp by clicking on the STOP button. This will stop the ramp and clear the interlock. If you need to go back to 0 quickly, use the fast controls to set the voltage to 0 and don't forget to turn off the supply!

Even if the controls appear not to respond, set the voltage to 0 and turn the supply off. Contact Charlie Briegel first and describe the problem in detail. If you can and if it's safe, disconnect the SHV cable from the power supply. If the readback values remain the same, then the power supply is broken.

SiPM and ARAPUCA power supply

A low-voltage power supply module on the MCenter control room racks is used to power SiPM boards and (as of Run III) the ARAPUCA light detection device.

To turn it on:
  1. Switch on the supply
  2. Press "Output on/off" to turn on output
  3. Press "Voltage"
  4. Adjust to 24V using either the knob (left) or the number pad (right)

Event Viewer

  • If the event viewer stops cycling through the events and the terminal from which it is running shows a list of lines saying something like "event XX in file, but on event 0" with XX any number,
    • ctrl+z
    • ps -def to look at the processes list. Look for the job ID of the process "python /lariat/app/users/EventViewer/..."
    • kill -9 JobID to kill the event viewer
    • open a new event viewer 
      ssh lariat@lariatgpvm01.fnal.gov 
cd /lariat/app/users/EventViewer/; source SETUP_ONLINE_EVENTVIEWER.sh
  • If the problem persists and/or become more frequent, exit the session you are in and try to connect from a different gpvm machine

Power Cycle the ASICs (TPC Wire Noise)

  • Anecdotal evidence has shown that analog noise on the TPC wire readout channels can be
    alleviated by power cycling the TPC electronics: ASICs and Warm Receiver/Drivers
  • You can remotely power cycle the TPC electronics. Log onto lariat-gateway00.fnal.gov with X-forwarding enabled, type "firefox", and go to http://lariat-pdu02.fnal.gov. Usename "ftbf" (password posted on Post-It on side of ROC monitor, and whiteboard in MC7). Choose the CYCLE option, which will automatically give a 60 second powerless interlude.
  • Further important informations can be found on the white board in MC-CR.
  • This mechanism is controlled by a smart power distribution unit (PDU) located under the
    TPC electronics power supply near the cryostat in the enclosure. Due to electrical safety
    rules you must NOT use any of the other outlets on this PDU. Do NOT remove the protective
    outlet covers at any time.

Power Cycle the pLAPPD V1742 (V1751 or V1742 readout hang ups)

Error looks like this:

*** Fatal error opening CAEN board at 3,0

  • Most likely the V1742 has hung up and needs a power cycle.
  • You can remotely power cycle the V1742 digitizers. On a firefox on lariat-cr-01 or at MCenter, go to http://ftbf-pdu05.fnal.gov. Usename "ftbf" (password posted on Post-It on side of ROC monitor, and whiteboard in MC7, or docdb 2187). Choose the CYCLE option, which will automatically give a 30 second powerless interlude.
  • This mechanism is controlled by a smart power distribution unit (PDU) located under pLAPPD readout
    crate near the beam line on the upstream side.

Recover from a LAr level interlock

Assuming the LAr Level dropped low enough to trip off the TPC Cathode power supply, and maybe you even powered down the PMTs.

  1. Be sure HV is set to zero for these: Cathode Drift, Wire Bias, cryo-PMTs
    How to control the Drift HV
  2. Power down the ASICs. (They should be off when TPC voltages change.)
  3. Contact one of these people to Reset the HV LAr level interlock in IFIX
  4. Bring up the Cathode
  5. Bring up the Wire Bias
  6. Bring up the ASICs
  7. Bring up the PMTs

Synoptic troubleshooting

Synoptic Troubleshooting

DQM troubleshooting

If the DQM is flashing red...

  • Check to see if the DAQ is running. If it isn't running, you should start a new run!
  • Check the LArIAT Run Status page. If the number under Complete Files Waiting is greater than 10, please call a data handling expert!
  • Check the disk space on the /lariat/data mount with the command df -h /lariat/data on a lariatgpvm or lariat-daq machine. If the disk space is 100% full, please call a DQM expert!

Some details of how DQM is set up

PB S60 PPD Params

If F:MC7AN , F:MC7ANB and F:MC7ANP show the values 1 -6 (in red), this is probably a communication problem, where we are not receiving data from them.
Usually it comes back in a few minutes.
If not, call the MCR and ask them if they can see those values.

Hardware Connections and Configurations

Electronic Hardware Documentation

Diagnostic and Control Software

Test programs in the lariat-online/daq/src directory

Examining the WC mini DAQ ASCII data

The Processor makes TTrees from the ASCII files saved by mc7-daq.py
WC MiniDAQ Data Processor

Data Files from the year 2013

Data files for various beam conditions can be found in the DataFiles page.

Meetings

Miscellaneous

Commissioning tests before Run III

  • TOF calibration with electrons - Robb Carey

If others want to do calibration, please tell me.

November 2017 too many spills per subrun issue