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ITIL Related Links and Documents

Change and Release Manaegment

Change/Release Onboarding presentation: https://cd-docdb.fnal.gov:440/cgi-bin/ShowDocument?docid=3546
Change Management Tool Training: https://fermi.service-now.com/kb_view.do?sysparm_article=KB0126
Release Management Tool Training: https://fermi.service-now.com/kb_view.do?sysparm_article=KB0011088.
Guidance on Obtaining Approval to Build and Test: https://cd-docdb.fnal.gov:440/cgi-bin/ShowDocument?docid=3568
Guidance on Obtaining Approval to Go Live: https://cd-docdb.fnal.gov:440/cgi-bin/ShowDocument?docid=3585
Change Management ITIL Process Documents (Published): https://cd-docdb.fnal.gov:440/cgi-bin/ShowDocument?docid=3530
Release Management ITIL Process Documents (Published): https://cd-docdb.fnal.gov:440/cgi-bin/ShowDocument?docid=3737
Change and Release Training Review: https://cd-docdb.fnal.gov:440/cgi-bin/ShowDocument?docid=5698