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Support Services Guide

04/07/2015 03:45 PM

SLA

04/07/2015 03:47 PM

Service Level Agreement

Everbridge 'invite new contacts' monkey

07/12/2018 01:31 PM

Every work day, a series of scripts run that:
- Finds new folks who have on-site privilege
- Finds folks who had on-site privilege but no longer have
- Maintain a list of contacts locally
- Update the Everbridge site with new contacts
- Delete contacts no longer on-site
...

Invite New Contacts Monkey - details

09/21/2018 02:55 PM

The daily ems_invite_monkey runs on .

The crontab for account ems contains:

45 6 * * 1-5 . /usr/local/etc/setups.sh && setup ems_monkey && ems_monkey invite --csvfile=/tmp/ems_maint_add-`date +\%Y\%m\%d`.csv

...