The following is an excerpt from the QuickReduce Start-Up guide (Section VI):
The Reset button can be used to recover from unexpected errors. If that does not solve the problem the Run Manager should be communicated so that a full restart of the CTIO portal is carried out. After logging into the “quickreduce” account at quick1 type "bash" to setup the CTIO portal environment and execute the restart command as follows: • ssh email@example.com • bash • ctio_portal_server.sh restart If the problem remains, please contact the QR team by sending an e-mail to firstname.lastname@example.org. *We will modify this in the near future so that you can directly log into the quickreduce from the sispi account.*
More information about QuickReduce is available on the QR pages of this Wiki.