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How to obtain Fermilab Computing Access

If you do not have a Fermilab ID, please follow the following instructions:
https://fermi.service-now.com/kb_view.do?sysparm_article=KB0010797

If you are not on-site, you will be applying for a Fermilab Visitor ID and computer accounts all at the same time.

Go to the Visitors heading and follow the steps.

When requesting your account select:
  • Experiment affiliation: "P-1063: ANNIE"
  • Fermilab contact name: Mayly Sanchez <> and phone: 630-840-4778.

Write down the initial Kerberos and Services Account password before submitting. This will be necessary once your accounts have been created.

The accounts take up to 3 business days to be created. Once you have them, you will use the kerberos login to access general computing resources at Fermilab. The services account will allow you to access Redmine (these pages) and the SVN repository.

Getting a Fermi Service Now Account:

https://fermi.service-now.com/kb_view_customer.do?sysparm_article=KB0010542

Reactivating a FNAL kerberos or services account

To login onto the service desk:
https://fermi.service-now.com/fsc/

If you do not remember your password but know your visitor ID and username:
  • Call: 630-840-2345 during office hours 8 a.m. - 5 p.m. Monday-Friday
  • Walk in: Wilson Hall Ground Floor, 8 a.m. - 5 p.m. Monday-Friday

Getting ANNIE Computing Access

Once your computer is ssh ready and kerberized, you should be able to log on by typing:
1) kinit -f -p -A [yourusername]@FNAL.GOV
2) ssh -Y [yourusername]@annie01.fnal.gov

  1. If this does not work, please submit a service desk ticket to request a ANNIE project account
    • ServiceNow -> Service Catalog -> Affiliation\Experiment Computing Account Request
    • Enter your name, then select P-1063 (ANNIE)
      Verify that the correct Fermilab principal is displayed when you enter your name
    • Enter your home institution, then click Submit
  2. Login into the ANNIE Redmine project to be made a developer here .
    It is important to remember this last step in order to be added to Redmine.

The Offline Software SVN Repository

The ANNIESoft code base is kept in a SVN repository. You can get access to the repository by following these steps:

  1. Get a Fermilab Services Account
  2. Log into Redmine using the "Log in" link at the upper right corner of the wiki
  3. Email Mayly () or Matt () to request access to the repository