Facilities Integration: Meeting Summary - 03/07/2019

Added by Josh Juneau over 1 year ago

Thanks for meeting yesterday folks. We went over the following during the meeting:

- Reviewed the updated project charter. There seems to be concern about the overall goal of integration with other laboratory systems. Although the FIT team can only recommend software solutions for FESS, there may be a gap when other divisions/sections utilize software that makes use of FESS data. Please review and send revised copies of the updated project charter to me. You can find the updated project charter at the following link:

Project Charter (In Progress):

- We began the FESS Internal systems review, beginning with FID. I began to walk the group through the application and highlighted integration features, specifically. I will continue the FID review at an upcoming meeting, and also work through the reviews of all systems I manage/maintain. Once I complete the review of my systems, we will work through the systems that others in the group manage. The overall goal being that members of the team have a basic understanding of all FESS systems so that we can better review any new software or solution requests.


Facilities Integration: Meeting Summary - 02/21/2019

Added by Josh Juneau over 1 year ago

Thanks everyone for attending the meeting yesterday. I am sorry that we had some technical difficulties in the new meeting room and it took some time away from the meeting time.

I believe that we had some great eye openers in yesterday’s meeting after we saw the initial software request and the “Software/Solution Request” form in action. We need to build out the form just a bit, specifically requesting that the requirements be listed. We also perhaps need to drop the question about cloud/desktop…or revise it to a radio button selection. We also need include the ability to upload attachments that can be used for reference. Please send feedback to this group with respect to what else we should be adding to the form.

Use the forms below to access the software/solution request form and listing. After you log in, you need to click on the “Main Menu” option, then find the corresponding “Software or Solution Request” links on the main screen because I’ve made each of you administrators so you can review requests. The average requestor should be taken directly to the form.

Form URL:

Review Existing Requests:

The specific request that came in also brought into question some of our Facilities Integration Team responsibilities. To what extent do we “review” the requests? Do we really need to review enhancement requests, or requests for solutions that are targeted at specific systems such as FAMIS, GIS, or existing web applications? I do not believe that the intent of the FIT group is to debate on the best in house solution if multiple solutions already exist, but rather, we need to determine if we already have something in-house that can accommodate the request or if software needs to be purchased. If we have several solutions in-house that would work, then maybe we should recommend to the requestor each of these solutions so that they can choose which would suit their needs best. What are your thoughts? We need to determine our responsibility and spell this out more in our charter, and hope to do so before our next meeting. Please send any feedback on the charter to this group as well.

Charter (In-Progress) URL:

In summary, we began to review the initial “Software/Solution Request” form, as well as the initial solution request in our meeting yesterday. There was a lot of discussion as to the intention of the request, and also to the responsibilities of this group. I have invited Joe Pygott to the next meeting to discuss his solution request in more detail.

Thanks for your time, and let me know if you have any questions. Please do feel free to reply to the group and continue the conversation.

-- Follow Up --

Indeed we need to continue to build out our FESS Software Portfolio, as it is difficult to perform any software review before we know about all systems and application that are currently in-place. Please do update the portfolio if things seem to be missing…and I think if we each provide a brief presentation/overview of the systems under our purview then it will help everyone in the group to better understand the entire portfolio.

There are areas on the REDMINE wiki for data flow diagrams. I have also added another for Visio diagrams, etc. to help explain or storyboard software and/or processes where it makes sense. Dawn, thanks for offering to do a diagram of the software and solution request process…it will be beneficial to have in the end once we formalize the process. If anyone would like to add diagrams for other processes then please do so by adding them to the wiki using the following location:

Please feel free to add links or references, as needed, to help make the wiki more useful for our group and for FESS as a whole.

Facilities Integration: Meeting Summary - 02/07/2019

Added by Josh Juneau over 1 year ago

Here’s a quick summary of what we discussed:

  • Please continue to fill out the REDMINE wiki containing the FESS Software/Systems Portfolio. If it makes sense to break out the sections differently, feel free to do so.

Software\Systems Portfolio:

  • If possible, look into installing the Cisco Jabber client for internal messaging. This client should be within the “Windows Self-Service” for the laboratory.
  • Please review the project charter and let me know if you have any final changes. If possible, please review the charter and provide feedback by 2/13. I’d like to submit the charter to Joe for final approval next week.

Project Charter:

  • We discussed having Karen send out a FESS-Wide email notification including a survey to help us determine the section’s intent for purchasing new software this year. In the same email, we’d hope to provide a link to the form that the employees can use for submitting a software request for review. It would be beneficial to communicate the survey and form within the Weekly Lookahead report as well.
  • Please send any thoughts to this group on areas where FESS may be able to make use of SIST summer students. We can communicate these ideas to FESS management.
  • Dawn provided a demo of the Survey 1-2-3 tool and we discussed how soon we can begin making use of it for the purposes of our software/solutions request form and any future surveys.

I did not mention it in the meeting, but I am setting up a mailing list named , to which I will subscribe each of you. We can use this mailing list for our discussions.

Facilities Integration: Meeting Summary 1/24/2019

Added by Josh Juneau over 1 year ago

We had some good discussions regarding the FESS Software/Systems Portfolio (In-Progress), software and systems review process, and location data standards.

Please continue to fill out the REDMINE wiki containing the FESS Software/Systems Portfolio, as time allows. This is an important step towards our ability to accurately review any future software or systems requests. I appreciate everyone taking the time to list any software that FESS is using which is not yet identified on the wiki page.

Software\Systems Portfolio:

We discussed some of the questions that need to be present on the software/systems request form. We are outlining each of the required questions as a first step towards choosing the best system to use for capturing these requests. We captured the questions and required features of the request form on the wiki, so please review and bring any additional suggestions to the next meeting, which is scheduled for 2/7/2019.

Request Form Questions and Requirements:

We began discussing the migration of the laboratory systems to utilization of the new location data standards. In this meeting, Dawn presented a brief overview of the location data, why it is important, and how it will impact some of the other FESS (and laboratory wide) systems. It is important that not only new systems implement the location standards, but existing systems also contain the same standard data. As a first step, we are planning to take a development version of FAMIS and update the locations to utilize the new standards, since FAMIS is one of the systems that will be impacted the most and it is utilized lab-wide by other divisions/sections. The next system to be converted will likely be Sunflower.

Lastly, we should finalize the project charter soon, so if you have any suggestions for changes or additions to the charter then please let the group know.

Facilities Integration: Meeting Summary - 1/10/2019

Added by Josh Juneau over 1 year ago

Thanks for attending the first Facilities Integration Team meeting yesterday. We had some great discussions regarding the overall goals for this team, as well as good ideas on how to proceed with reviewing new requests. I’ve attached the IN PROGRESS project charter for your review. Please remember that we wish to keep the project charter high level at this time, and not very long. The overall goal for the team is to develop and implement a process for reviewing software, specialized hardware, and database enhancement requests (I’ll refer to everything together as “technical solutions”) for FESS. Please review the attached charter again and let the group know if you have any comments.

We also discussed adding a few new members to the group: Josh Kenney (Engineering), Jason Countryman (FM), Brian Petersohn (FM). Please let me know if you have any objections to adding any of these individuals to the group. If we add these three, we will have representatives from each part of FESS, so I believe that the team will be able to do an even better job of performing successful technical solution reviews.

We discussed some different options for generating a form that would allow FESS employees to submit technical solution reviews. The following options were discussed:

- Service Now (seems to be the least suitable for our requirement)
- Engineering Comment and Compliance
- Survey 1 2 3
- Online FAMIS Work Order Submission Form

I believe Dawn is going to put together a demo of Survey 1,2,3 for us…so thanks to Dawn for doing that. We can review and select one of these options at the next meeting.

Lastly, we discussed the need to put together a portfolio of FESS Software/Applications/Database Solutions. I believe that everyone agreed to move forward with using REDMINE for this purpose (at least for now), so I created a REDMINE repository and Wiki page to capture the FESS Portfolio. Please use your SERVICES username/password for access.

Protocol Compiler: New Release (v1.1)

Added by Richard Neswold almost 2 years ago

A new version of the Protocol Compiler is available. It has been tagged with 'v1.1' so, if you have it checked out, you can get this version by specifying the tag:

$ git checkout v1.1

It hasn't yet been released in the console environment.

The protocol compiler is documented in the project's Wiki:

Changes from the previous version:

  • Although there have been updates to the protocol compiler over the past ten years, we never associated releases with a version number. With this release we're starting so bugs can be reported against a known version. We've arbitrarily chose this first version to be "1.1".
  • The version keyword still works, but now also generates a warning since it is deprecated. It will be completely removed in v1.2.
  • The names of anonymous structures have been simplified. Although this could cause compilation errors, most code accesses fields in the structure rather than specifying the structure by name.
  • The C++ generator understands two, new options: --c++-header-only and --c++-source-only, which prevents the generator from producing both a header and a source file.
  • The C++ generator moves some internal functions deeper in its namespaces so that two or more protocols can be used in an application. Previously an application using more than one protocol would get "duplicate symbol" errors from the linker.
  • The Erlang generator now defines enumerations using the type() directive.
  • The Erlang generator generates more-efficient unmarshal functions.

TIssueV2: Tissue <-> ServiceNow integration v7 (May 23, 2018). (1 comment)

Added by Randy Reitz about 2 years ago

A brief summary of the new features:
1) New - Communication Type - E-Mail (default) or ServiceNow

a) Required for Detector Configuration
b) Optional for Issue Configuration – Inherits from Detector if not set.

2) Tissue remediation approvals still honored.

If remediation is revoked after ServiceNow's three day delay to close a
resolved incident, a new incident will be opened.

3) Closing a ServiceNow Tissue event will not resolve the incident, but will add Work Notes saying the event was remediated.
4) Incident is assigned to the Support Group of the Configuration Item (CI).

If the CI does not have a support group, the Incident is assigned to the Service Desk.

5) The Email Template text is put into the incident Short Description and Description.

Additional information about the CI is added as Work Notes.
The Tissue Email Template recipient list is used to populate the ServiceNow Incident watch list.


Added by Michael Zalokar about 2 years ago

On 2017-9-5 VRF polling of the routers went into production.

See CHG000000012762.


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