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Bug #8341

Check network device status before opening an incident.

Added by Randy Reitz over 4 years ago.

Status:
New
Priority:
Normal
Assignee:
Start date:
04/15/2015
Due date:
% Done:

0%

Estimated time:
Duration:

Description

When FBI encounters errors, it will open an incident in service now.
The logic needs to recognize the state of the network device and
no open an incident if the network device is out-of-service.



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