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Bug #7368

Error when creating an e-mail from e-log entry

Added by Bruce Brown about 5 years ago. Updated about 5 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
11/21/2014
Due date:
% Done:

0%

Estimated time:
Duration:

Description

Details

Timestamp: 2014-11-21 14:42:41.543
    URI: /Elog/emailEntry
    Query: null
    Exception: null
    Message: [EOF]
    Status code: 500
    User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0

I created an e-mail with a brief text and I copied several user names as I would use them in Firefox.....Dave Capista <>....
I was delivered to an error with the above details.

History

#1 Updated by Kyle Hazelwood about 5 years ago

  • Status changed from New to Closed

The error indicates that one or some of the email addresses could not be resolved to actual email addresses. If you did use the format "first last <email>" that would not be considered a valid email address. The elogs email address parsing regex is not as sophisticated as the Outlook web mail client that the lab uses. The elog email addresses format is "email((s+,s+)|(s+;s+))email"... which is merely comma or semicolon separated email addresses.

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