Bug #5462
mac addr from equipdb not linked to personal device in SNOW
100%
Description
Yesterday I created a personally owned system FEB16-5 using http://appora-dev.fnal.gov/pls/default/node_registration.html
Today it shows up in my fermidev.service-now.com personal device catalog item, but the mac address is not shown when I select it from the drop down. Doing a CMDB search for FEB16-5 does show the mac address.
History
#1 Updated by Timothy Zingelman almost 6 years ago
This same issue appears for FEB16-2 which I created using SNOW. In both cases the mac address is in EquipDB ok.
#2 Updated by Michael Baker almost 6 years ago
In ServiceNow,
- The Mac Address for configuration item "FEB16-4" was imported from EquipDB with a registration type of "Permanent".
- The Mac Address for configuration item "FEB16-5" was imported from EquipDB with no registration type.
We will need to understand if the registration types accurately reflect what is in EquipDB.
#3 Updated by Michael Baker almost 6 years ago
This is due to fermidev syncing nightly with the production Infoblox.
#4 Updated by James Fromm almost 6 years ago
- Assignee set to Michael Baker
- % Done changed from 0 to 100
#5 Updated by James Fromm almost 6 years ago
- Status changed from New to Resolved