Project

General

Profile

Support #25527

Can't access the packages page on the scisoft website

Added by Tracy Usher 2 months ago. Updated about 2 months ago.

Status:
Closed
Priority:
Normal
Assignee:
Target version:
-
Start date:
02/17/2021
Due date:
% Done:

100%

Estimated time:
Duration:

Description

Besides taking forever to open the page when it does work, I can only infrequently access this page (https://scisoft.fnal.gov/scisoft/packages/) from outside FNAL. In fact, for at least two days, after long waits for the page to load, I almost always get a 503 Service Unavailable message: "The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later." Also, it seems the individual packages are not searchable from google so I can't end around the page. Is there a way to fix this problem?

History

#1 Updated by Kyle Knoepfel 2 months ago

  • Status changed from New to Work in progress
  • Tracker changed from Bug to Support

We will investigate some options.

#2 Updated by Kyle Knoepfel about 2 months ago

  • Assignee set to Lynn Garren
  • Status changed from Work in progress to Assigned

#3 Updated by Lynn Garren about 2 months ago

  • % Done changed from 0 to 100

The old php system has been retired in favor of generated index.html files. You may need to refresh your browser.

#4 Updated by Kyle Knoepfel about 2 months ago

  • Status changed from Assigned to Closed

Also available in: Atom PDF