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Feature #2404

Use ServiceNow to Request/Approve/Create Tissue Exemptions

Added by Randy Reitz almost 8 years ago. Updated almost 8 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Start date:
01/20/2012
Due date:
% Done:

0%

Estimated time:
Duration:

Description

The Tissue Exemption workflow will be handled by ServiceNow.
The Tissue Exemption workflow will look like this:
  • A Service Catalog entry will be used to request a Tissue Exemption.
    This Service Catalog entry will use a template to capture Exemption details in
    a useful format (ie not free-form text).
  • The request notification/approval will be handled in ServiceNow.
  • The actual "create exemption" will send the Exemption details to the
    Tissue API "create exemption".
    The exemption artifacts will be preserved in ServiceNow. Tissue will contain
    the exemption to apply in any of the scanning/issue creation/blocking functions.

History

#1 Updated by Randy Reitz almost 8 years ago

Show say:
The exemption request/approval artifacts will be preserved in ServiceNow.

#2 Updated by Lauri Carpenter almost 8 years ago

  • Status changed from New to Closed


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