Unprivileged issue author unable to provide feedback?
I have an unprivileged user who entered issue #1494 into redmine for the Art project. He attempted to reply to the email he received from Redmine requesting feedback and it never made it to the ticket. What is the correct way for a user not registered with a project to reply on the ticket, please?
#2 Updated by Marc Mengel over 9 years ago
The email feed is not currently turned on (pending investigation of spam proofing, etc.),
so email just isn't going to work.
#3 Updated by Marc Mengel over 9 years ago
- Due date set to 08/01/2011
- Assignee set to Marc Mengel
- % Done changed from 0 to 10
- Estimated time set to 3.00 h
Grabbed the patch from http://www.redmine.org/issues/7444 for 1.0.4, which should hopefully
patch against our current...
I'll try it out on the test instance a little later on...
#5 Updated by Christopher Green about 9 years ago
Marc, did this ever get put into production?
Also: any chance of getting the email reply function vetted soon? We are getting more cases of people tripping over this fail-silent behavior, and we are getting more tickets from users not comfortable with making full-scale updates to tickets direct in redmine -- email reply will meet their needs and we won't have to worry about bad things happening to a ticket by accident.