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Bug #1568

Unprivileged issue author unable to provide feedback?

Added by Christopher Green over 8 years ago. Updated about 8 years ago.

Status:
Assigned
Priority:
High
Assignee:
Target version:
-
Start date:
07/28/2011
Due date:
08/01/2011
% Done:

10%

Estimated time:
3.00 h
Spent time:
Duration: 5

Description

Hi,

I have an unprivileged user who entered issue #1494 into redmine for the Art project. He attempted to reply to the email he received from Redmine requesting feedback and it never made it to the ticket. What is the correct way for a user not registered with a project to reply on the ticket, please?

History

#1 Updated by Christopher Green over 8 years ago

  • Priority changed from Normal to High

#2 Updated by Marc Mengel over 8 years ago

The email feed is not currently turned on (pending investigation of spam proofing, etc.),
so email just isn't going to work.

Hmm... looks like:
http://www.redmine.org/issues/7444
http://www.redmine.org/issues/1248
are apropos. I'll look into grabbing the edit-your-own-issues patch and rolling it into the test
instance...

#3 Updated by Marc Mengel over 8 years ago

  • Due date set to 08/01/2011
  • Assignee set to Marc Mengel
  • % Done changed from 0 to 10
  • Estimated time set to 3.00 h

Grabbed the patch from http://www.redmine.org/issues/7444 for 1.0.4, which should hopefully
patch against our current...

I'll try it out on the test instance a little later on...

#4 Updated by Marc Mengel over 8 years ago

  • Status changed from New to Assigned

This patch is installed over in the integration instance on cdcvs4. If there's no weirdness with it over there, I'll put it up on production Monday.

#5 Updated by Christopher Green about 8 years ago

Marc, did this ever get put into production?

Also: any chance of getting the email reply function vetted soon? We are getting more cases of people tripping over this fail-silent behavior, and we are getting more tickets from users not comfortable with making full-scale updates to tickets direct in redmine -- email reply will meet their needs and we won't have to worry about bad things happening to a ticket by accident.



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