Bug #12030: Slow refresh - Elog - Fermilab Redmine

Bug #12030

Slow refresh

Added by Beau Harrison about 5 years ago. Updated over 4 years ago.

Status:

Closed

Priority:

Normal

Assignee:

Category:

Server

Target version:

Version 1.0

Start date:

03/23/2016

Due date:

% Done:

Estimated time:

Spent time:

0.10 h

Duration:

Description

The refresh from the refresh button that appears upon new entry, nothing else, just refresh is slow. It's weird.

NetworkResponse2.PNG (191 KB) NetworkResponse2.PNG		Beau Harrison, 04/02/2016 01:20 PM
NetworkResponse1.PNG (203 KB) NetworkResponse1.PNG		Beau Harrison, 04/02/2016 01:20 PM
NetworkResponse3.PNG (201 KB) NetworkResponse3.PNG		Beau Harrison, 04/02/2016 01:20 PM
NetworkResponse4.PNG (200 KB) NetworkResponse4.PNG		Beau Harrison, 04/02/2016 01:20 PM
1459621180533_elog_tomcat_log_report.txt (3.26 KB) 1459621180533_elog_tomcat_log_report.txt	NullPointerException during adding comment	Kyle Hazelwood, 04/03/2016 08:06 PM

Related issues

History

#1 Updated by Kyle Hazelwood about 5 years ago

Status changed from New to Closed
Priority changed from Normal to Low

I wasnt able to re-create the problem on multiple consoles in the MCR. The elog error log showed nothing. As a precaution, i restarted the elog server.

#2 Updated by Beau Harrison about 5 years ago

File NetworkResponse1.PNG NetworkResponse1.PNG added
File NetworkResponse2.PNG NetworkResponse2.PNG added
File NetworkResponse3.PNG NetworkResponse3.PNG added
File NetworkResponse4.PNG NetworkResponse4.PNG added

I've attached some pictures to help show what is happening. I haven't heard anyone else complain but I always use CNS9 so may you can try it out there. The typical behavior is after a long wait to refresh it happens then.

#3 Updated by Kyle Hazelwood about 5 years ago

File 1459621180533_elog_tomcat_log_report.txt 1459621180533_elog_tomcat_log_report.txt added
Category set to Server
Status changed from Closed to Remission
Priority changed from Low to Normal

I've had three people complain about the slow refresh in the last month. Coincidentally, I believe all of them were using CNS9 when they noticed the problem. The pictures show some extremely slow load times for static files which really can't be explained. I'd be curious to know if a full ctrl F5 is being done or if the "refresh" button on the elog or the the browser refresh is being pressed.

Very near the time of this edit to the bug report, I recieved 4 auto generated bug reports, 15 minutes apart, from the elog regarding a serious error that was occuring. The error has nothing to do with refresh, but rather adding a comment. I hadn't received these reports before so I don't think the two are related.