ServiceNow monitor scripts
User documentation
04/11/2018
This sub project contains the ServiceNow monitor scripts. These scripts run on system CHNK1-PRD using account cd_srv_snow_monitor.
Use:
ssh cd_srv_snow_monitor@chkn1-prd.fnal.gov
to login to chkn1-prd.
The ServiceNow monitors are:
1) Check SN email (chksnemail) - Send an email to <instance>@service-now.com. Check that email is received.
[[https://redmine.fnal.gov/redmine/projects/chksnemail/documents]]
2) Check SN On-Call escalation (chksnescalation) - Create an Incident that uses On-Call escalation. Check that escalation happens.
[[https://redmine.fnal.gov/redmine/projects/chksnescalation/documents]]
Both monitors run every 2 hours.
See the crontab for account 'cd_srv_snow_monitor' on chkn1-prd.fnal.gov
NOTE: Common code for these monitors is found in the 'common' repository.
[[https://redmine.fnal.gov/redmine/projects/common/documents]]